How to Replace Lost/Damaged KCPE/KCSE Certificate Online

How to Replace Lost KNEC Certificate

All candidates who sat for the Kenya National Examination Council (KNEC) dating back to 1981 and lost/damaged their certificates can now apply for a copy online via the little known KNEC portal.

KNEC stopped issuing duplicate certificates but can issue a confirmation of results in case of emergency employment and a certification letter incase you need a copy.

The Kenya National Examination Council in the past has been subjecting applicants to a rigorous manual application during certificate replacement. Since the examination body launched this online portal for replacement of certificates, the process has been easier and one can make an application from the comfort of his house.

This online system launched in 2020 known as Query Management Information System (QMIS) is a platform where you can apply for confirmation of results or certification of results by following simple instructions.

If you have lost your certificate, KCPE/KCSE, you can follow the procedure outlined below to submit your application.

Step-by-step Guide On Replacing KNEC Certificate

• On your browser, type the link https://qmis.knec.ac.ke/. A page like the one below will be displayed.

• Click on Register to create an account on the portal. Enter your Full name, Mobile Number, Postal Address, Title/Designation, Select Email Address and then Confirm Email Address entered as shown below then hit register.

• An email Address will be sent to your select E-mail with login instructions. You will be able to log into your created account to start the application process.
• Scan a copy of lost KCPE certificate/result slip/nominal roll for the year you sat for KCPE/KCSE, a letter from the school head where you sat for your exam addressed to KNEC CEO.
• All the above documents scanned, now click on the ‘confirmation’ tab the proceed with the application.

• Fill the form above with the necessary details and upload all the required documents in the attachment section. Click on submit once you have uploaded the necessary attachments.

The procedure above is used when applying for for a confirmation of results.

In order to apply for a certification letter, the procedure remains the same but this time you will click on ‘Certification’ tab upon logging into your account.

You will be required to scan more documents for certification including;

1. Copy of lost certificate/result slip
2. Police Abstract
3. Confirmation from Registrar of persons
4. National ID
5. Passport Photo
6. Letter from school where you sat for the Exam.

After all the above documents have been scanned, you can now fill the form and upload all of them in the attachment section the click on submit to complete the application.

Application Charges

Before submitting your application procedures, you must first pay Sh 2,320 via the E-citizen Paybill 222222. This is after the examination body has just verified that the documents you uploaded are okay.

Note: Don’t pay in advance before your documents are verified. Once you submit your application, you will receive an Email/SMS to make payments after successful vetting. In the email or SMS you will be assigned your account number which you will use when making payments.

If you are applying for certification letter, you will be required to pay an application fees of Ksh. 5,220 via the same Paybill.

How to check of Application Status

This system allows you to keep track of your application progress. This can be done by clicking on the ‘status’ tab where it will show whether your application has been processed or not.

How to Replace Lost KNEC Certificate