When students in Kenya apply for Higher Education Loans Board (HELB) loans and government scholarships, they are categorized into different financial need bands. Unfortunately, some students may be placed in a lower band, like Band Five, which may not sufficiently cover their education costs. If this happens to you, don’t worry—you have the option to appeal the decision.

How to Appeal Your HELB and Government Scholarship Placement:

1. Evaluate Your Placement and Financial Needs  

Before starting the appeal process, thoroughly review your placement details. Understand why you were assigned to that band, and collect evidence that shows your true financial need.

2. Log in to the Student Portal  

Use your credentials to access the HELB or Ministry of Education portal. Look for the section that allows you to submit an appeal.

3. Complete the Appeal Form 

Go to the appeals section and fill out the form provided. Be sure to include detailed and accurate information about your financial situation and why you believe your placement should be reconsidered. Avoid providing false information, as this could result in your appeal being denied.

4. Attach Relevant Documents

Gather supporting documents, such as your parent’s or guardian’s income statements, medical bills, or any other paperwork that proves your financial needs. Upload these documents via the portal.

5. Submit the Appeal

Once the form is completed and all required documents are attached, submit your appeal. Make sure you receive confirmation of your submission.

6. Monitor for Updates  

After submission, regularly check the portal or your email for updates. The review process may take some time, so be patient.

If your appeal is approved, your band placement will be adjusted to better reflect your financial needs, helping you to better afford your education.